Patient Care Coordinator for Oncology Department

4 days ago


Louisville, Kentucky, United States Baptist Health System KY & IN Full time
Job Description

We are seeking a Patient Care Coordinator to join our team at the Baptist Health System KY & IN.

About the Role

This is an exciting opportunity to work in a fast-paced, state-of-the-art healthcare call center where you will play a vital role in improving the customer service experience and streamlining the appointment scheduling process for our patients.

About the Job

As a Patient Care Coordinator, you will be responsible for:

  • Scheduling appointments electronically for new and established patients, collecting and inputting information into our electronic EHR while maintaining a high degree of accuracy.
  • Independently working to resolve patient and provider questions related to patient care referrals, pre-authorizations/pre-certifications and insurance verifications.
  • Indexing medical records according to defined processes.
  • Demonstrating the highest level of commitment, compassion and customer service for all of our patients, providers and other team members.
  • Possessing and displaying excellent verbal and written communication skills with ability to convey information in a clear, focused and concise manner while following proper grammar rules.
Requirements

To be successful in this role, you will need:

  • A High School Diploma or equivalent.
  • Strong computer skills.
  • Strong research and problem-solving abilities.
  • The ability to successfully pass a thorough background check and drug screen.
Salary Information

The estimated annual salary for this position is between $35,000-$45,000 based on industry standards and location.

Benefits

As a valued member of our team, you will enjoy a range of benefits including paid training, opportunities for professional growth and development, and a comprehensive compensation package.



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