Frontline Support Specialist

5 days ago


Freeport, Florida, United States The Green Air Group LLC Full time

We are looking for a Frontline Support Specialist to join our team at The Green Air Group LLC. This is an on-site position located in Freeport, Florida.

  • Provide exceptional customer service by addressing inquiries, resolving issues, and promoting products or services.
  • Work closely with other departments to escalate complex inquiries or technical issues and follow up until resolution.
  • Manage customer relationships, ensuring satisfaction and loyalty through effective communication and problem-solving.
  • Utilize technology to enhance customer interactions, including live chat and email management.
  • Participate in ongoing training to develop skills and stay up-to-date on product knowledge.
Requirements:
  • Excellent communication and interpersonal skills.
  • Able to work in a fast-paced environment with multiple priorities.
  • Strong problem-solving and analytical skills.
  • Ability to adapt to changing situations and requirements.
  • Basic computer skills and knowledge of Microsoft Office.
What We Offer:
  • A competitive salary: $45,000 - $60,000 per year.
  • A comprehensive benefits package, including health, dental, and vision insurance.
  • Paid time off and holidays.


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