Territory Service and Sales Professional

7 days ago

Morgantown, Pennsylvania, United States Ecolab Full time
About the Role

Ecolab is seeking a skilled Territory Service and Sales Professional to join our team. As a key member of our Institutional team, you will play a critical role in delivering exceptional customer service and driving sales growth in the hospitality, foodservice, and long-term care industries.

Key Responsibilities
  • Service Customers
    • Conduct preventative and corrective maintenance on laundry and dish machines, dispensing equipment, and systems to ensure optimal performance and customer satisfaction.
    • Assist in the installation of equipment and solutions to meet customer needs.
    • Demonstrate safe equipment use and ensure customers' operations are fully functional and teams are properly trained.
    • Provide emergency service to existing customers via phone or in person, as needed.
    • Manage equipment, parts, and inventory to control costs and optimize customer satisfaction.
  • Provide Solutions
    • Communicate Ecolab's total value to customers to meet their needs and grow sales within existing customer accounts.
    • Leverage tools and technology, including tablet and mobile phone apps, to conduct service visits and recommend unique programs and solutions to customers.
Requirements
  • Education and Experience
    • High School Diploma or GED.
    • 1 year of mechanical service, customer service, food service, or hospitality industry-related experience, or an Associate's degree.
  • Availability and Physical Demands
    • Availability to provide emergency assistance to customers, which may occur at night, on weekends, and over holidays.
    • Position requires a current and valid driver's license.
    • Ability to lift 50 lbs frequently, push/pull occasionally, stand/bend/stoop frequently, work in confined spaces, distinguish color (tools may be accommodated), and work overtime.
About Ecolab

Ecolab Institutional powers positive outcomes for customers globally in hospitality, foodservice, long-term care, and other industries by delivering what matters most to them: delighted guests, protected reputations, and optimized operations. We build long-lasting relationships through unmatched expertise, science-based guidance, and actionable insights in cleanliness, food safety, public health, and more.

Benefits

Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Our benefits package includes medical, dental, vision, matching 401(k), company-paid pension, stock purchase plan, paid time off, disability benefits, and more.

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