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Customer Service Representative
2 months ago
**Job Summary**
Beacon Credit Union, a community-focused financial cooperative, is seeking a full-time Member Service Representative to join its team at the Member Center. As a key member of the team, you will be responsible for providing exceptional customer service and sales support to members.
**Key Responsibilities:**
- Provide personalized service to members, addressing their financial needs and concerns.
- Develop and maintain relationships with members to increase sales and drive business growth.
- Process transactions, answer questions, and resolve issues in a timely and professional manner.
- Stay up-to-date on products and services, making recommendations to members as needed.
**Requirements:**
- High school diploma or equivalent required.
- Previous sales and/or customer service experience preferred.
- Outgoing, service-driven, versatile, and detail-oriented individual with excellent communication skills.
**About Us:**
Beacon Credit Union is an equal opportunity employer committed to providing a positive and inclusive work environment. We offer competitive compensation and benefits packages to our employees.