Vehicle Operations Support Specialist II
2 weeks ago
Cox Automotive is a leading provider of vehicle remarketing services and digital marketing and software solutions for automotive dealers and consumers. Our company is committed to delivering exceptional experiences for drivers and dealers alike.
Job SummaryWe are seeking a highly skilled Vehicle Operations Support Specialist to join our team. As a key member of our operations team, you will be responsible for providing exceptional support to our clients, ensuring seamless execution of our services, and driving business growth.
Key Responsibilities:- Provide exceptional support to clients, responding to inquiries, and resolving issues in a timely and professional manner.
- Collaborate with cross-functional teams to ensure seamless execution of services, including vehicle remarketing, digital marketing, and software solutions.
- Develop and maintain strong relationships with clients, dealers, and partners to drive business growth and improve customer satisfaction.
- Stay up-to-date with industry trends, best practices, and regulatory requirements to ensure compliance and excellence in our services.
- Contribute to the development and implementation of process improvements, ensuring efficiency, effectiveness, and quality in our operations.
- High school diploma or equivalent required; degree in a related field preferred.
- Minimum 3 years of experience in a related field, with a strong background in customer service, operations, or a related field.
- Excellent communication, problem-solving, and analytical skills, with the ability to work in a fast-paced environment.
- Strong attention to detail, with the ability to prioritize tasks and manage multiple projects simultaneously.
- Ability to work independently and as part of a team, with a strong commitment to customer satisfaction and business growth.
- A competitive salary and benefits package, including health insurance, retirement plan, and paid time off.
- Opportunities for professional growth and development, with a focus on career advancement and leadership development.
- A dynamic and supportive work environment, with a strong commitment to diversity, equity, and inclusion.
- Access to cutting-edge technology and tools, with a focus on innovation and continuous improvement.
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