Customer Service Specialist

3 days ago


Little Rock, Arkansas, United States Industrial Electronic Supply Full time

**About Us**

Industrial Electronic Supply (IES) is a leading regional distributor specializing in industrial controls, automation, drives, power distribution, and instrumentation. With a rich history dating back to 1963, we have established ourselves as a trusted partner for businesses across five states, including Arkansas, Louisiana, Mississippi, Oklahoma, and Texas.

**Job Summary**

We are seeking a highly skilled and customer-focused Customer Service Specialist to join our team. As a key member of our sales and service team, you will be responsible for providing exceptional support to our customers, assisting with product selection, and ensuring timely and accurate order processing.

**Key Responsibilities**

  • Assist customers with product selection, brand, and pricing options, as well as technical information
  • Accurately and quickly process and track orders
  • Build and maintain relationships with customers and vendors
  • Facilitate inventory control
  • Help with day-to-day branch operations
  • Continually develop product knowledge, and attend/participate in manufacturer product training

**Requirements**

  • Strong technical aptitude and basic electrical knowledge through education and/or experience a must
  • Sales experience and familiarity with products and applications preferred
  • Exceptional phone etiquette and customer service skills
  • Strong work ethic and capacity to thrive in a team environment
  • Proven verbal and written communication skills, including the ability to communicate professionally and effectively with all levels of the organization, as well as with customers and external partners
  • Effective time management and organization skills
  • Working knowledge of Microsoft Word, Excel, and Outlook

**Why Join IES?**

  • We value our team, their relationships, and dedication, and treat everyone like family.
  • Your contributions to the customers and industries we serve, and ultimately the impact we all make on our world.
  • Work-life balance possible with almost all weekends and holidays off, plus schedule flexibility when appropriate.
  • Opportunities for training and personal growth.

**Benefits and Compensation**

  • We offer a very competitive salary
  • Opportunities for ongoing/product training
  • 401K plan
  • Group health insurance + life insurance
  • Short and long-term disability insurance
  • Paid vacation, sick leave, and holidays
  • Paid volunteer day to serve non-profit of your choice


  • Little Rock, Arkansas, United States Customer Direct Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Customer Direct team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide superior customer service to a wide variety of customers...


  • Little Rock, Arkansas, United States Octane Co. Full time

    About Octane Co.Octane Co. is a leading company that has shattered records for the biggest achievements in the history of our industry. As we continue this incredible growth, we are seeking to expand our team with even more talented individuals who share our vision.Job SummaryWe are looking for a highly skilled Sales Customer Service Representative to join...


  • Little Rock, Arkansas, United States Hi-Speed Industrial Service Full time

    Join Our Team as an Overhead Crane Service Specialist!*Attractive Sign-On Bonus Available for Qualified Applicants* Hi-Speed Industrial Service is seeking dedicated individuals for immediate openings as Overhead Crane Service Specialists. Our ideal candidates will possess a strong customer service orientation and a commitment to excellence in Field Service....


  • Little Rock, Arkansas, United States Bert Black Service Companies Full time

    Job SummaryBert Black Service Companies is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our service delivery team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Service: Respond to customer inquiries, resolve...


  • Little Rock, Arkansas, United States University of Arkansas for Medical Sciences Full time

    The Fiscal Support Specialist role at the University of Arkansas for Medical Sciences is a key position that requires a unique blend of customer service skills and fiscal expertise. The successful candidate will be responsible for maintaining the Parking Office, providing accurate information to customers, and ensuring a positive experience for all visitors....


  • Little Rock, Arkansas, United States Rollins Full time

    Customer Service SpecialistAt Rollins, we're committed to helping protect the world where we live, work, and play. As a Customer Service Specialist, you'll be part of a team dedicated to delivering exceptional service to our customers.Key Responsibilities:Contact customers to schedule and confirm service appointmentsSchedule appointments for technicians to...


  • Little Rock, Arkansas, United States Arkansas Department of Health Full time

    Position OverviewThe DFA Customer Service Specialist plays a crucial role in ensuring compliance with state and federal regulations while providing exceptional service to Arkansas citizens. This position involves meticulous examination of records and documentation related to tax, licensing, and child support.Key ResponsibilitiesReview and verify evidentiary...


  • Little Rock, Arkansas, United States Rollins Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Specialist to join our team at Rollins, a leading provider of pest management services. As a Customer Service Specialist, you will play a critical role in delivering exceptional customer experiences and ensuring the success of our business.Key ResponsibilitiesContact customers to...


  • Little Rock, Arkansas, United States Arkansas Department of Health Full time

    Position OverviewThe DFA Customer Service Specialist plays a crucial role in the Department of Finance and Administration by ensuring that citizens receive accurate and timely assistance regarding tax and child support matters.Key ResponsibilitiesReview and analyze evidentiary documents, tax returns, and applications to ensure compliance with applicable laws...


  • Little Rock, Arkansas, United States University of Arkansas System Full time

    About the RoleThe University of Arkansas System is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Associate Fiscal Support Specialist. This role is responsible for maintaining the Parking Office and providing exceptional customer service to our clients.Key ResponsibilitiesMaintain accurate and up-to-date...


  • Little Rock, Arkansas, United States University of Arkansas for Medical Sciences Full time

    About the RoleThe University of Arkansas for Medical Sciences (UAMS) is seeking a highly skilled Customer Service Associate Fiscal Support Specialist to join our team. As a key member of our Parking Office, you will be responsible for maintaining the parking office and providing exceptional customer service to our patients, visitors, and staff.Key...


  • Little Rock, Arkansas, United States University of Arkansas Full time

    About the Role:The Customer Service Associate Fiscal Support Specialist is a key member of the Parking Office team at the University of Arkansas. This role is responsible for providing exceptional customer service to students, faculty, and staff while maintaining the accuracy and efficiency of fiscal operations.Key Responsibilities:Provide accurate and...


  • Little Rock, Arkansas, United States Lignetics Inc. Full time

    Job DescriptionJob Title: Customer & Order Management Specialist - Strategic AccountsCompany: Lignetics Inc.Job Summary:Lignetics Inc. is seeking a highly motivated and organized Customer & Order Management Specialist to join our Sales organization. As a key member of our Customer Service & Order Management Team, you will be responsible for managing orders...


  • Little Rock, Arkansas, United States Alpha Rae Personnel, Inc. Full time

    Job OverviewAlpha Rae Personnel, Inc. is seeking a highly skilled and customer-focused professional to join our team as a CSR Verification Specialist.Key ResponsibilitiesProvide exceptional customer service to clients via phone, ensuring a professional and knowledgeable experience.Direct phone calls to appropriate staff and alert supervisors to trends in...

  • Office Clerk

    6 days ago


    Little Rock, Arkansas, United States Veterans Canteen Service Full time

    Job SummaryWe are seeking a highly skilled and experienced Office Clerk to join our team at the Veterans Canteen Service. As a key member of our operations team, you will be responsible for providing exceptional customer service, managing cash handling and inventory, and maintaining a clean and organized work environment.Key ResponsibilitiesCash Handling and...

  • Service Electrician

    1 week ago


    Little Rock, Arkansas, United States Chapman Service Inc. Full time

    Job OverviewChapman Service Inc. is seeking a skilled Electrical Systems Specialist to join our team. As a key member of our service team, you will be responsible for installing, maintaining, and repairing electrical systems in residential and commercial settings.Key ResponsibilitiesTest and inspect electrical components to ensure proper function and...


  • Little Rock, Arkansas, United States Bank OZK Full time

    Job Summary**Job Purpose and Scope**We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Bank OZK. As a Loan Specialist, you will be responsible for interacting with customers on behalf of the Bank, providing information about products and services, and processing customer requests.Key...


  • Little Rock, Arkansas, United States Trane Technologies, plc Full time

    About Trane Technologies, plcWe are a leading global climate innovator, committed to creating sustainable solutions for buildings, homes, and transportation. Our team of experts is dedicated to pushing the boundaries of what's possible for a better world.Our BusinessWe operate through our businesses, including Trane and Thermo King, to deliver innovative...


  • Little Rock, Arkansas, United States Baptist Health Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Unit Customer Service Specialist / Secretary to join our team at Baptist Health. This role is responsible for providing exceptional customer service to patients, families, and staff while ensuring the smooth operation of the nursing unit.Key ResponsibilitiesProvide a warm welcome to patients...


  • Little Rock, Arkansas, United States Baptist Health Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Unit Customer Service Specialist / Secretary to join our team at Baptist Health. This role is responsible for providing exceptional customer service to patients, families, and staff while ensuring the smooth functioning of the nursing unit.Key ResponsibilitiesProvide a warm welcome to patients...