Inside Sales Associate
6 days ago
About Us
CT Pest Solutions is a leading provider of pest and wildlife services in Connecticut. We're committed to improving the quality of life for both our employees and customers by offering competitive pay, excellent benefits, and opportunities for advancement.
Salary Range: $42,000 - $52,000 per year
Job Summary
We're seeking a skilled Customer Service/Inside Sales Representative to join our dynamic team. In this role, you'll be responsible for communicating with customers, selling our services, and resolving customer complaints. You'll also be expected to develop estimates/contracts, schedule work orders, and collect past-due receivables.
Responsibilities:
- Answering telephones and directing persons and/or telephone calls to the appropriate department or person.
- Providing information about products and services over the phone.
- Resolving customer complaints.
- Receiving and delivering messages verbally and/or in writing.
- Developing estimates/contracts for current or prospective customers.
- Scheduling work orders and/or pest control jobs.
- Entering work orders.
- Collecting past-due receivables.
- Compiling data, scanning, and filing.
- Typing termite reports and Notice of Work Completion and/or Exclusion.
- Operating computers, electronic calculators, fax machines, copiers, and any other equipment used to affect the efficient, timely operation of the branch.
Qualifications:
- High school diploma or equivalent required
- Valid driver's license
- Excellent communication and interpersonal skills
- Able to work independently and as part of a team
- Strong problem-solving and analytical skills
- Familiarity with CRM software and sales tools
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