Senior Voice Architect

4 weeks ago


Jersey City, New Jersey, United States AIG Full time
Senior Voice Architect

We are seeking a highly skilled Senior Voice Architect to lead our global voice strategy. As a key member of our IT team, you will be responsible for designing and developing scalable and highly available voice architectures in alignment with AIG's business objectives.

Key Responsibilities:

  • Define and develop an aspirational architectural roadmap for enterprise telephony
  • Lead the design and development of scalable and highly available solution architectures
  • Partner with regional stakeholders and governing boards to enforce architecture standards
  • Evaluate alternative technologies and architectures
  • Manage complex activities simultaneously to short timescales

Requirements:

  • 10+ years of experience in enterprise level core voice technologies
  • Expert level knowledge in Session Initiation Protocol (SIP) trunking, call flows, and unified communications protocols
  • Experience with Session Border Controller (SBC) and Session Management technologies
  • Experience with Microsoft Teams, Genesys Cloud, and emerging cloud-based UC platforms

About AIG:

AIG is a global leader in commercial and personal insurance solutions. We are committed to creating a culture of belonging and fostering a diverse and inclusive work environment.



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