Store Operations Manager

3 days ago


New Haven, Connecticut, United States QM Group LLC Full time
Job Description

We are seeking a highly skilled Store Operations Manager to lead the daily operations of our retail store. The ideal candidate will have a proven track record in managing sales and profitability goals, enhancing customer satisfaction, and mentoring staff effectively.

Key Responsibilities:

  • Develop business strategies to increase customer pool and optimize profitability
  • Propose innovative ideas to expand market share
  • Meet monthly sales and profitability targets
  • Train and motivate sales staff to provide excellent customer service
  • Maintain outstanding store condition and visual merchandising standards
  • Report on buying trends, customer needs, profits, and other key metrics
  • Conduct personnel performance appraisals to assess training needs and build career paths

Required Skills and Qualifications:

  • Proven experience as a retail manager with successful sales and profitability records
  • Experience with Quickbooks, Clover, and Shopventory
  • Knowledge of smoke and vape shop products
  • Possess strong leading skills, business orientation, customer management skills, and organizational skills
  • Bachelor's degree in a relevant field or equivalent experience

Estimated Salary: $60,000 - $80,000 per annum



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