Front Desk Team Lead

4 days ago


Duluth, Minnesota, United States OCI Hospitality Full time
Job Description:
As a Night Auditor at OCI Hospitality, your primary responsibilities will include:
  • Managing guest check-ins and check-outs, including handling room assignments and key cards.
  • Ensuring the accuracy and efficiency of billing and payment processes.
  • Providing exceptional customer service to guests, responding to their needs and resolving any issues that may arise.
  • Working closely with our Maintenance and Housekeeping teams to ensure that all guest requests are fulfilled promptly and efficiently.
  • Maintaining high standards of customer satisfaction through attention to detail and effective communication.

About Us:
OCI Hospitality is committed to enriching the lives of others through hospitality. We believe that every position plays an important role in delivering exceptional customer experiences and creating memorable moments for our guests.

Benefits:
As a member of our team, you will enjoy a range of benefits, including competitive pay, opportunities for professional growth and development, and a fun and inclusive work environment.

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