Healthcare Operations Manager

1 day ago


Phoenix, Arizona, United States Valenz Full time
About Our Opportunity

We are seeking a highly skilled Care Operations Manager to oversee the operational health of our Care business. As a key member of our team, you will be responsible for driving key initiatives from strategy to implementation, ensuring accountability, and supporting leadership with data analysis and presentation preparation.


Key Responsibilities
  • Develop and maintain weekly, monthly, and quarterly reports to monitor and assess the operational performance of the Care business.
  • Identify trends, provide insights, and recommend actions based on data analysis.
  • Lead the execution of strategic projects, from planning to implementation, ensuring alignment with business objectives.
  • Create comprehensive project plans, assign responsibilities, set timelines, and hold team members accountable for deliverables.
  • Work closely with teams across the organization to drive and support projects that impact the Care business.
  • Foster strong relationships and ensure effective communication to achieve shared goals.
  • Assist in the preparation of decks and other presentation materials for leadership, running necessary data analysis to provide accurate and insightful information.
  • Identify and implement process improvements to enhance operational efficiency and effectiveness within the Care business.

Requirements
  • Bachelor's degree in Healthcare Administration or related.
  • 7+ years in the Healthcare Management space, or related field.
  • Proven experience in operations management, preferably within a healthcare or customer service environment.
  • Experience in managing complex projects and working cross-functionally is highly desirable.
  • Ability to work independently, anticipate potential issues, and develop effective solutions, while prioritizing tasks critical to the business.

What We Offer
  • Generously subsidized company-sponsored Medical, Dental, and Vision insurance.
  • Spending account options: HSA, FSA, and DCFSA
  • 401K with company match and immediate vesting.
  • Flexible working environment.
  • Generous Paid Time Off to include Vacation, Sick, and Paid Holidays.
  • Paid maternity and paternity leave.
  • Community giveback opportunities, including paid time off for philanthropic endeavors.

At Valenz, we celebrate, support, and thrive on inclusion, for the benefit of our associates, our partners, and our products. We are committed to the principle of equal employment opportunity for all associates and to providing associates with a work environment free of discrimination and harassment.



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