Licensed Insurance Specialist

2 days ago


Columbia, South Carolina, United States MCI Careers Full time
Job Title: Licensed Life and Health Insurance Specialist

We are seeking a highly motivated and dedicated Licensed Life and Health Insurance Specialist to join our team at MCI Careers. As a key member of our team, you will play a vital role in educating and guiding customers to select the insurance policies that best meet their needs.

Key Responsibilities:
  • Provide information to customers about various healthcare options and insurance policies.
  • Help customers choose the appropriate insurance policy that fits their needs.
  • Engage with customers to understand their requirements and provide relevant solutions.
  • Ensure that all activities and advice comply with insurance regulations and company policies.
  • Deliver high-quality service to ensure customer satisfaction and retention.
  • Respond to customer inquiries regarding coverage, benefits, claims, and other insurance-related questions.
  • Maintain accurate and up-to-date customer information and documentation.
Requirements:
  • High school diploma or GED.
  • Must hold a valid Healthcare Insurance License.
  • Previous call center experience is preferred.
  • Proficient in Microsoft Word, Excel, PowerPoint, and Outlook.
  • Excellent oral and written communication skills.
  • Strong organizational abilities and interpersonal skills.
  • Flexible schedule, strong analytical and problem-solving skills, and the ability to multitask effectively.
  • Capable of functioning efficiently in a fast-paced environment.
  • Dependable in completing assignments and maintaining attendance.
Work Environment:

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset.

The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer.

The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

Benefits:

We offer competitive compensation packages, professional development opportunities, and a collaborative work environment that values diversity and inclusion.

We are an equal opportunity employer and welcome applications from diverse candidates.

Please note that this job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.



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