Client Services Liaison

3 weeks ago


Sussex, United States Franklin Sussex Auto Mall Full time
{"h1":"Client Services Coordinator Job Description"}

We are seeking a highly skilled Client Services Coordinator to join our team at Franklin Sussex Auto Mall. As a key member of our service department, you will be responsible for managing account relationships, maintaining effective communications, and ensuring our customers receive a remarkable experience at every visit.

Key Responsibilities:
  • Follow up with all service department customers daily to ensure their needs are met and their experience is exceptional.
  • Complete all training requirements to stay up-to-date on our latest processes and procedures.
  • Provide exceptional customer service by enthusiastically greeting customers in the service drive and addressing any concerns they may have.
  • Maintain accurate records of all customer-related issues to ensure seamless communication and resolution.
  • Work closely with the Service Manager and Advisors to ensure a cohesive and effective service experience.
  • Be a positive influence in all daily activities, promoting a culture of excellence and customer satisfaction.
Benefits:
  • FREE COLLEGE OPPORTUNITY Online or in person
  • Excellent Work Environment
  • Employee Discount plans on purchases and services
  • Competitive wages, commensurate with experience
  • Health, Dental and Vision Insurance
  • Life Insurance
  • 401K Retirement Account
  • Paid Vacation and Sick Leave
Job Type:

Full-time

At Franklin Sussex Auto Mall, we are committed to providing our customers with an exceptional service experience. If you are a motivated and customer-focused individual who is passionate about delivering outstanding results, we encourage you to apply for this exciting opportunity.

We look forward to hearing from you

Best regards, Franklin Sussex Auto Mall Team



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