Retail Operations Lead

3 days ago


Detroit, Michigan, United States Fanatics Full time
Job Title: Retail Lead

Fanatics is the global leader in licensed sports merchandise, and we're seeking a Retail Lead to join our team. As a Retail Lead, you will play a critical role in creating an exceptional game-day and fan experience by leading our front-line Retail Associate team.

Key Responsibilities:
  • Drive sales results through consistent execution of daily operations
  • Support back-of-house operations, maintaining stockroom organization
  • Partner with leadership to make decisions on revenue targets, per-cap, and UPT
  • Work with Retail Associates to ensure an exemplary fan experience
  • Communicate expectations and provide training to Retail Associates
  • Coach Retail Associates based on observed job performance and knowledge of operational excellence
Requirements:
  • Minimum 18 years of age
  • Minimum one year working in retail or sales preferred
  • Ability to work independently and responsibly in a fast-paced environment
  • Foreign language skills a plus
What We Offer:

Fanatics offers a dynamic and fast-paced work environment, with opportunities for professional growth and development. As a Retail Lead, you will have the chance to work with a talented team, develop your leadership skills, and contribute to the success of our business.


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