Customer Experience Manager
7 days ago
At Five Below, we're passionate about creating an amazing experience for our customers. Our purpose is to provide a fun and exciting shopping experience, filled with unlimited possibilities, priced so low that you can always say yes to the newest and coolest stuff.
Job SummaryWe're seeking a highly motivated and experienced Customer Experience Manager to join our team. As a Customer Experience Manager, you will be responsible for leading our front-end operations, ensuring that every customer has a fast, friendly, and WOW-worthy experience. You will be the face of our brand, embodying our values and behaviors, and driving sales and customer satisfaction.
Key Responsibilities- Lead front-end operations, ensuring a seamless customer experience
- Train and develop associates to provide exceptional customer service
- Drive sales and customer satisfaction through effective communication and problem-solving
- Maintain store cleanliness, recovery, and readiness for customers
- Perform opening and closing store procedures, including cash handling and inventory management
- Assist in supervising and developing associates, including coaching and performance management
- Partner with the Store Manager to drive business results and achieve key performance indicators
- High school graduate or equivalent
- Minimum 2 years of management experience
- Excellent verbal and written communication skills
- Ability to multi-task and prioritize tasks effectively
- Creative thinking and problem-solving skills
- Ability to maintain composure under pressure
At Five Below, we offer a dynamic and fast-paced work environment, with opportunities for growth and development. We're committed to creating a positive and inclusive work culture, where our associates can thrive and reach their full potential.
-
Customer Experience Manager
6 days ago
New Berlin, Wisconsin, United States Five Below Full timeAbout Five BelowAt Five Below, we're passionate about creating an amazing experience for our customers. Our purpose is to provide a fun and exciting shopping experience, filled with unlimited possibilities, priced so low that you can always say yes to the newest and coolest stuff.Job SummaryWe're seeking a highly motivated and experienced Customer Experience...
-
Customer Experience Representative
3 days ago
New Berlin, Wisconsin, United States Coloplast Full timeAbout the RoleWe are seeking a highly skilled Customer Experience Representative to join our team at Coloplast. As a key member of our customer-facing team, you will play a critical role in delivering exceptional customer service and support to our customers in the North America region.Key ResponsibilitiesProvide timely and effective support to customers...
-
Customer Experience Representative
5 days ago
New Berlin, Wisconsin, United States Coloplast Full timeCustomer Experience RepresentativeAt Coloplast, we're committed to improving the lives of people living with a neck stoma. As a Customer Experience Representative, you'll play a vital role in supporting our customers and ensuring they receive the best possible experience with our products.Key Responsibilities:Provide exceptional customer service through...
-
Customer Experience Representative
7 days ago
New Berlin, Wisconsin, United States Weis Markets, Inc. Full timeJob SummaryWeis Markets, Inc. is seeking a Customer Experience Associate to join our team. As a Customer Experience Associate, you will be responsible for providing exceptional customer service, operating front-end scanning equipment and cash registers, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide excellent customer...
-
Cashier and Customer Experience Specialist
3 weeks ago
New Berlin, Wisconsin, United States Michaels Stores Full timeWe are seeking a skilled Cashier and Customer Experience Specialist to join our team at Michaels Stores. As a key member of our retail team, you will be responsible for delivering exceptional customer service, ensuring a fast and friendly checkout experience, and contributing to the overall success of our store.Key Responsibilities:Customer Service: Provide...
-
Lead Clerk
2 weeks ago
New Berlin, Wisconsin, United States Kroger Full time{"title": "Customer Service and Sales Associate", "description": "Key ResponsibilitiesAs a Customer Service and Sales Associate, you will be responsible for creating an outstanding customer experience through exceptional service. You will establish and maintain a safe and clean environment that encourages our customers to return.Key Performance...
-
Customer Order Management Specialist
4 weeks ago
New Berlin, Wisconsin, United States Extension, Inc Full timeJob OverviewExtension, Inc. is in search of a Customer Order Management Specialist for a direct hire opportunity. This role is pivotal in ensuring customer satisfaction through effective order processing and management.About Extension, Inc.Employee-Owned OrganizationSupportive and Collaborative Work EnvironmentConsistent Growth and DevelopmentPrimary...
-
Customer Service Representative
2 days ago
New Berlin, Wisconsin, United States IEWC US Full timeCustomer Service RepresentativeThe Customer Service Representative plays a vital role in providing exceptional support to IEWC customers. Reporting to the Customer Service Team Lead, this position is responsible for managing customer orders, presale inquiries, and post-sale transactions. The ideal candidate will possess excellent communication skills, order...
-
Customer Service Liaison
2 weeks ago
New Berlin, Wisconsin, United States IEWC US Full timeCustomer Service RepresentativeThe Customer Service Representative plays a vital role in delivering exceptional support to IEWC customers. Reporting to the Customer Service Team Lead, this position is responsible for managing customer orders, presale inquiries, and post-sale transactions. The ideal candidate will possess excellent communication skills, order...
-
Customer Service Representative
2 weeks ago
New Berlin, Wisconsin, United States Process Retail Group Full time**About Process Retail Group**We are a dynamic and growing company that partners with top brands and retailers in various industries. Our mission is to deliver exceptional customer experiences through innovative retail marketing and merchandising solutions.**Job Summary**We are seeking a highly motivated and customer-focused Retail Account Manager to join...
-
Customer Service Ambassador
3 weeks ago
New Berlin, Wisconsin, United States Trulite Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Trulite. As a key member of our customer service department, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesCustomer Service: Respond to customer...
-
Customer Service Representative
4 days ago
New Berlin, Wisconsin, United States EcoShield Pest Solutions Full timeAbout EcoShield Pest SolutionsWe are a rapidly growing pest control company dedicated to providing comprehensive solutions for pest-free living. Our mission is to spread happiness by delivering exceptional customer experiences and exceeding our customers' expectations.Job SummaryWe are seeking a highly motivated and customer-focused Customer Service...
-
Customer Service Representative
11 hours ago
New Berlin, Wisconsin, United States Akrit Commerical Refrigeration Full timeJob OverviewAt Akrit Commercial Refrigeration, we're seeking a highly motivated and detail-oriented Dispatcher/Customer Service Representative to join our team. As a key member of our service team, you'll play a crucial role in scheduling and dispatching service calls while supporting various office tasks like data entry, customer follow-ups, billing...
-
Customer Service Ambassador
3 weeks ago
New Berlin, Wisconsin, United States Trulite Glass & Aluminum Solutions Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Trulite Glass & Aluminum Solutions.Key ResponsibilitiesProvide exceptional customer service support to our clients through various communication channels.Analyze and verify the accuracy of customer orders in a timely manner.Initiate and...
-
Customer Service Representative
1 week ago
New Berlin, Wisconsin, United States Process Retail Group Full timeAbout Process Retail GroupWe're a dynamic company that partners with top brands and retailers in consumer electronics, sporting goods, grocery, and luxury. Our mission is to deliver custom, point-of-purchase, retail marketing and merchandising program solutions that help our clients succeed in the marketplace.Job SummaryWe're seeking a customer-oriented...
-
Customer Relations Coordinator
4 weeks ago
New Berlin, Wisconsin, United States Dynatect Manufacturing Inc Full timeCustomer Service Assistant - $1,000 HIRING BONUSJob Category: Commercial ServicesRequisition Number: CUSTO01104Job OverviewThe Customer Service Assistant plays a crucial role in managing inquiries and directing them to the appropriate personnel or email systems. This position involves welcoming visitors and notifying relevant staff of their arrival,...
-
Customer Service Associate
2 weeks ago
New Berlin, Wisconsin, United States National Guard Employment Network Full timeNational Guard Employment Network **Job Title:** Customer Service Representative **Job Summary:** We are seeking a highly skilled Customer Service Representative to join our team at our New Berlin, WI location. As a Customer Service Representative, you will be responsible for providing exceptional customer service, working collaboratively in a team...
-
Customer Support Associate
4 weeks ago
New Berlin, Wisconsin, United States Process Retail Group Full timeCompany OverviewProcess Retail GroupWe are a dynamic and expanding organization that collaborates with leading brands and retailers across various sectors, including consumer electronics, sporting goods, grocery, and luxury markets. Our expertise lies in providing tailored, point-of-purchase retail marketing and merchandising solutions that empower our...
-
Customer Service Representative
2 weeks ago
New Berlin, Wisconsin, United States Domino's Franchise Full time**Job Summary**Domino's Franchise is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers.**Key Responsibilities:**Provide quality customer...
-
Customer Service Representative
11 hours ago
New Berlin, Wisconsin, United States Waukesha State Bank Company Full timeJob Title: Customer Service RepresentativeWaukesha State Bank is seeking a Customer Service Representative to join our team in New Berlin, WI. As a Customer Service Representative, you will be responsible for delivering exceptional customer service while managing transactions with accuracy and professionalism.Job Requirements:Provide personalized banking...