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Vocational Services Representative

2 months ago


New York, New York, United States YAI Full time
Job Summary

YAI is seeking a highly motivated and experienced Business Engagement Specialist to join our team. As a Business Engagement Specialist, you will be responsible for conducting outreach to and cultivating effective working relationships with businesses within your assigned region(s) to secure opportunities for potential employment and assessment of employment training participants.

Key Responsibilities:

  • Conduct outreach to and build relationships with prospective employers to gain commitments to consider and potentially employ YAI's employment training participants.
  • Maintain relationships with existing employer partners through active stewardship to support continued opportunities for employment-related activities.
  • Schedule and conduct daily prospecting, cold calls, and face-to-face meetings with businesses to generate new partnerships and employment opportunities for new program participants.
  • Meet with new program participants to determine their skill level and interests to identify appropriate job matches and potential opportunities for each individual.
  • Support individuals with intellectual and/or developmental disabilities (I/DD) to realize, set, and meet their employment goals, assisting them in overcoming their personal barriers and engaging in respectful communications/conversations through person-first language to help them understand their goals and ambitions.
  • Conduct a variety of assessments consistent with program and/or contract requirements, including vocational assessments with shadowing or observations, situational assessments, work try-outs, community observations, and mock interviews to assess job readiness, strengths, and interests.
  • Document all participant and employer contact, activities, and outcomes in accordance with applicable policies and procedures, including in case management and/or other electronic systems.
  • Serve as the liaison between employers, other businesses, employment training participants, and YAI staff to secure employment and vocational assessment opportunities, determine participants' interests and abilities, schedule employment-related activities, and assess participants for and/or coordinate work placements.
  • Engage unemployed participants with on-site visits, observations, and shadowing or situational assessments and community observations to assess their abilities and viability of desired employment opportunities/choices.
  • Perform all duties of Employment Training Specialist, including job coaching individuals with I/DD at their initial placements and/or providing coverage as needed.
  • Make referrals to vocational development services or complete job development plans as appropriate for unemployed participants.
  • Regularly coordinate with Employment Training Specialists and other YAI staff to solicit potential employers and ensure appropriate job matches are made for new participants and to facilitate handoffs of newly employed participants.
  • Comply with all Federal, State, Local, and other relevant regulatory agency requirements, including the Health Insurance Portability and Accountability Act (HIPAA).

Requirements:

  • High School Diploma or its educational equivalent.
  • One (1) year of experience in a sales, marketing, or recruiting role performing duties such as networking, relationship building, securing leads, commitments, or enrollments; or in the I/DD field securing or coordinating services, conducting assessments, and/or making placements.
  • Basic proficiency with Microsoft Office suite.
  • Ability to learn and comfort with electronic and data management systems, including Salesforce and Digital Agency.
  • Ability to work a flexible schedule, if required by caseload, including occasional evening and/or weekend hours and willingness to regularly travel across assigned region(s) to develop partnerships with businesses.
  • Excellent verbal and written communication and time management skills.
  • Highly flexible personality type and willingness to take initiative.
  • Criminal Background Check, fingerprinting, and additional relevant/required clearances as required by Federal, State, and Local government or other agencies.
  • Tuberculosis test mandatory for most positions.