Senior Manager, Area Operations
3 weeks ago
RXO is a leading provider of transportation solutions, revolutionizing the industry with cutting-edge technology and a massive network. We create more efficient ways for shippers and carriers to transport goods across North America.
Job SummaryWe are seeking a Senior Manager, Area Operations to lead our operations and continuous improvement at our Last Mile Hubs (LMH) within the area. As a key member of our team, you will have P&L responsibility for an assigned area and manage all aspects of operations, including quality, operational efficiency, customer satisfaction, and financial performance.
Key Responsibilities- Drive operational excellence across the area through quality, operational efficiency, customer satisfaction, and financial performance.
- Oversee and achieve budgetary P&L goals and capitalize on opportunities to outperform expectations of area financial performance.
- Rigorously set and track performance metrics and KPIs to inform decisions and proactively manage the financial performance expectations.
- Continuously review and audit site performance to ensure they reflect the RXO promise of quality, service, safety, and security.
- Lead a team of site leaders and drive accountability to operational efficiency, customer service, and contractor procurement.
- 5 years of leadership in operations, delivery, distribution logistics, or facility/warehouse management.
- Strong fluency using Windows applications and Microsoft Office programs such as MS Project, Word, Excel, and PowerPoint.
- Effective organizational, leadership, and presentation skills.
- Strong business focus with demonstrated ability to act in partnership with management teams.
- Competitive pay.
- Health, dental, and vision insurance.
- 401(k) with company match.
- Life insurance, disability.
- Employee Assistance Program (EAP).
- Paid time off.
- Tuition reimbursement program.
We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely, and build strong relationships.
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