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Restaurant Operations Manager
2 months ago
Job Summary:
As a Team Leader at Chick-fil-A, you will play a vital role in ensuring the smooth operation of our restaurant. You will be responsible for supporting senior leadership in executing daily operations, maintaining high standards of customer service, and developing the skills of our team members.
Key Responsibilities:
- Operational Excellence: Participate in day-to-day activities, ensuring the restaurant runs effectively and efficiently.
- Customer Service: Provide exceptional service to our guests, responding promptly and respectfully to their needs.
- Team Development: Assist in training new hires, set a positive tone for shifts, and act as a role model for our team.
- Leadership: Open and close the restaurant, lead shifts, and manage key holder responsibilities.
- Accountability: Count drawers and finalize day, ensuring accuracy and attention to detail.
Requirements:
- Strong Communication Skills: Excellent written and verbal communication skills, with the ability to effectively communicate with team members and guests.
- Leadership Qualities: Strong people skills, with a desire to serve team members and provide exceptional customer service.
- Problem-Solving: Ability to manage team member behavioral and performance issues, and work in a fast-paced environment.
- Teamwork: Ability to work in a team environment with shared ownership and responsibility.
Benefits:
- Fun Work Environment: A positive and supportive work environment where you can make a difference.
- Flexible Scheduling: Competitive pay and flexible scheduling, including closed Sundays.
- Learning Opportunities: Intentional growth and development to help you reach your professional goals.
- Scholarship Opportunities: Access to scholarship opportunities to support your education and career advancement.