Customer Service Lead
6 days ago
Job Description
At Zips Car Wash, we're looking for a talented Customer Service Lead to join our team. As a key member of our customer-facing team, you'll be responsible for creating a positive and welcoming atmosphere for our guests.
Responsibilities:
- Welcome and engage with customers in a friendly and professional manner.
- Engage customers while selling and promoting our Unlimited Wash Club.
- Safely and efficiently load every vehicle with clear hand signals and a smile.
- Strive for customer satisfaction by ensuring a thorough and enjoyable wash for all guests.
- Maintain all aspects of the site to ensure it runs smoothly.
- Perform opening and closing duties as a keyholder.
Requirements:
- 18 years of age or older.
- Positive attitude.
- Previous car wash industry experience is preferred.
- Previous leadership experience is preferred.
- Ability to work flexible hours, including weekends and holidays.
What We Offer:
- Competitive hourly pay.
- Incentive/commission pay.
- Daily pay.
- Flexible scheduling.
- Tuition reimbursement.
- Free car washes.
We're committed to providing a positive and supportive work environment where you can grow and develop your skills. If you're passionate about delivering exceptional customer service and leading a team, we'd love to hear from you.
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