Sales Team Lead

4 weeks ago


New York, New York, United States Alice and Olivia Full time
Job Title: Sales Supervisor

At Alice and Olivia, we're looking for a Sales Supervisor to join our team. As a Sales Supervisor, you will be responsible for driving business forward by providing an exceptional customer experience and creating long-lasting client relationships.

Key Responsibilities:
  • Meet personal and store sales goals by ensuring each customer receives outstanding customer service
  • Establish a returning client business by developing and maintaining long-lasting relationships
  • Actively outreach to client base to strengthen relationships via email, phone call, and text messaging
  • Utilize company selling culture and training tools to meet and exceed KPI expectations
  • Maintain organization, upkeep, and cleanliness of both the front and back of house
  • Participate in all Divisions of Responsibility to support overall business and develop as a well-rounded leader
  • Ensure the sales floor is maintained and beautifully reflects the brand
  • Partner with entire team to execute open + close checklist, shipments, DOR's, and overall store standards
Requirements:
  • Ability to wear face mask throughout shift to protect yourself and others around you
  • Previous management experience preferred but not required
  • Previous sales experience preferred but not required
  • Ability to constantly bend, open, lift, carry, and move merchandise and fixtures up to 25 pounds as needed
  • Continuous standing and walking; ability to move around all store areas and be accessible to customers
  • Ability to occasionally climb ladders as needed
  • Ability to work daily with telephone, POS, and computer equipment
  • Ability to work a flexible schedule including days, nights, weekends, and holidays
Compensation:

$20.00/hr-$22.00/hr plus uncapped commission

Wardrobing program and a competitive discount



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