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Customer Service Leader

1 month ago

Charlotte, North Carolina, United States Food Lion Full time
Job Title: Customer Service Leader - Office Assistant

At Food Lion, we're committed to providing exceptional customer service. As a Customer Service Leader - Office Assistant, you'll play a key role in ensuring our customers receive the best possible experience.

Key Responsibilities:

  • Provide fast, easy, flexible, and friendly service to customers
  • Assist the Customer Service Manager and Assistant Customer Service Manager in maintaining standards
  • Maximize sales through excellent customer service
  • Perform duties such as scanning orders, handling payments, and retrieving shopping carts
  • Ensure workstations and front-end areas are clean and organized

Requirements:

  • High school graduate or equivalent preferred
  • Effective communication and customer service skills
  • Ability to learn multiple tasks and technical requirements
  • Ability to perform cashier and service center duties

Physical Requirements:

  • Ability to use computers and other communication systems
  • Perform repetitive hand and arm motions
  • Bend and lift products weighing up to 15 lbs. continuously
  • Pull or push up to 75 lbs. on occasion