Customer Service Representative
4 weeks ago
Job Summary
We are seeking a skilled Customer Service Representative to join our team at Randstad. As a Customer Service Representative, you will be the initial point of contact for clients, providing exceptional service through strong interpersonal and client relationship management (CRM) skills.
Responsibilities
- Provide exceptional client service through strong interpersonal and client relationship management (CRM) skills.
- Serve as the initial point of contact for clients, following standardized procedures to meet client needs.
- Conduct research for complex requests and utilize multiple resources to find answers and resolutions independently.
- Document client and team feedback in support of service improvement efforts within the business.
- Use a consultative approach to position products and services to clients.
Requirements
- 2 years of experience in a call center or customer service role.
- Experience level: Experienced.
About Randstad
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company.
Equal Opportunity Employer
Randstad is an equal opportunity employer and welcomes people of all abilities. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
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