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Luxury Automotive Parts Consultant
2 months ago
Step into the realm of sophistication and high performance as a Parts Consultant at Lamborghini South Dade & Audi Miami South. In this pivotal role, you will oversee both retail and wholesale parts transactions, delivering an exceptional experience for our esteemed clientele. Your expertise and outstanding customer service abilities will ensure that every interaction embodies the high standards of our prestigious automotive dealership.
Key Responsibilities:
- Act as the primary liaison for retail and wholesale customers, providing tailored service that surpasses expectations and maintains the esteemed reputation of our dealership.
- Leverage your extensive knowledge of luxury automotive components to assist clients in their purchasing choices, whether for personal use or business accounts. Guarantee that every transaction is smooth, precise, and in line with our premium standards.
- Work closely with the parts department to ensure optimal inventory levels, meeting both retail and wholesale demands with efficiency and accuracy.
- Develop and nurture strong relationships with wholesale clients, offering customized solutions and exceptional follow-up to build lasting partnerships.
- Effectively manage the processing, documentation, and fulfillment of parts orders, ensuring meticulous attention to detail and accuracy.
- Stay updated on the latest parts and accessories for luxury vehicles, enhancing your ability to provide expert guidance and recommendations to our clients.
- Collaborate with the sales and service teams to ensure a unified and integrated approach to customer service and parts sales.
- Demonstrated experience in retail and/or wholesale automotive parts sales, ideally within a luxury or high-performance dealership setting.
- A strong commitment to delivering outstanding customer service, with the ability to anticipate client needs and provide solutions that reflect our dedication to excellence.
- Comprehensive understanding of luxury automotive brands and their components, with a passion for staying informed about the latest industry developments.
- Exceptional verbal and written communication skills, with the ability to engage and establish rapport with a diverse clientele.
- Strong organizational skills, with a keen eye for detail and the ability to manage multiple priorities in a fast-paced environment.
- Proficient in using advanced sales and inventory management software, along with a willingness to embrace new technologies that enhance client service.
- Must be capable of standing, walking, and moving throughout the parts and sales areas for extended periods, interacting with clients and managing inventory.
- Able to lift and carry parts and accessories weighing up to 50 lbs., with care and ease.
- Comfortable with frequent bending, stooping, and reaching, ensuring that every item is handled with the meticulous attention to detail that our luxury environment demands.
- Operate within a sophisticated, upscale dealership environment, providing service in a space that reflects the luxury and exclusivity of the vehicles we represent.
- Engage with a bustling showroom and parts counter, balancing the needs of both retail customers and wholesale clients in a dynamic and fast-paced atmosphere.
- Be prepared to accommodate the schedules of our elite clientele, which may include extended hours, evenings, and weekends to meet their needs.
Benefits Overview:
We value our team members and strive to offer a comprehensive benefits package to support your well-being and work-life balance. Our benefits include:
- Medical, Dental, and Vision Insurance
- Supplemental Benefits: Access to additional benefits such as accident insurance, critical illness insurance, and more.
- 401(k) Plan: Generous employer match and a range of investment options to help you plan for retirement.
- Paid Time Off (PTO): Flexible PTO to use for personal time or illness.
- Vacation: Paid vacation days to recharge and enjoy time away from work.
- Holidays: Paid holidays to celebrate with family and friends.
- Birthday Off: A paid day off to celebrate your special day.
- Closed Sundays: Enjoy a day off every Sunday for work-life balance.
- And Much, Much More: Additional perks and benefits to enhance your overall employee experience.
We are dedicated to providing a workplace that is free from harassment, discrimination, and retaliation. We value and promote a work environment that supports and rewards diverse perspectives, experiences, and ideas.