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Automotive Parts Specialist

1 month ago

Miami FL USA, United States Murgado Automotive Group Full time
Key Responsibilities:
  • Assist customers, technicians, and service advisors with parts inquiries in-person, over the phone, or through online platforms.
  • Accurately identify and recommend the correct automotive parts based on the customer's needs and vehicle specifications.
  • Provide exceptional customer service by listening to customer requests and providing prompt solutions.
  • Process parts orders, including checking availability, pricing, and delivery timelines.
  • Maintain and manage parts inventory by tracking stock levels, placing orders, and restocking shelves as needed.
  • Collaborate with the service department to fulfill parts requests for vehicle repairs in a timely manner.
  • Handle parts returns and warranty claims as necessary.
  • Stay up-to-date with new automotive products, services, and parts to better serve customers.
  • Provide input on process improvements and assist with inventory control measures.
Qualifications:
  • Previous experience as an automotive parts counterperson or in a similar automotive role is preferred.
  • Knowledge of automotive parts and accessories is highly desirable.
  • Strong customer service and communication skills.
  • Ability to handle multiple tasks efficiently while maintaining attention to detail.
  • Proficiency in using parts lookup tools, computer systems, and related technology.
  • Strong organizational and time management skills.
  • Ability to work well in a fast-paced environment and as part of a team.
  • Must have a valid driver's license and a clean driving record.
  • Bilingual in English and Spanish is a plus, but not required.
What We Offer:
  • Competitive hourly wage and performance bonuses.
  • Comprehensive benefits package including Medical, Dental, and Vision Insurance.
  • 401(k) with company match.
  • Paid time off and holidays.
  • Employee discounts on parts, service, and vehicle purchases.
  • Ongoing training and opportunities for career advancement.
Why Choose Us?

At Murgado Automotive Group, we are committed to your success. We provide a supportive and growth-oriented environment where your skills and experience are valued.