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Customer Service Representative

1 month ago

Bartlett, Tennessee, United States TruGreen Full time
About TruGreen

As America's number one lawn care company, TruGreen is dedicated to using our science-based expertise and local experience to create beautiful, healthy properties across the nation. Through our lawn, tree & shrub, and pest control services, we help improve the health and beauty of outdoor spaces everywhere, so people can Live Life Outside.

Job Summary

We are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for delivering exceptional customer service, resolving customer issues, and providing solutions to meet their needs.

Responsibilities
  • Customer Support: Provide timely and effective support to customers through phone, email, and chat.
  • Problem-Solving: Resolve customer complaints and issues in a professional and courteous manner.
  • Sales: Upsell additional services to customers to enhance their outdoor living experience.
  • Communication: Develop and maintain strong relationships with customers through effective communication and issue resolution.
Requirements
  • High School Diploma: A high school diploma or equivalent is required.
  • Customer Service Experience: Previous customer service experience is preferred.
  • Communication Skills: Excellent written and verbal communication skills are required.
  • Technical Skills: Proficient in Microsoft Office applications and social media platforms.
What We Offer
  • Competitive Pay: Competitive hourly rate and opportunities for advancement.
  • Benefits: Comprehensive benefits package, including medical, dental, and vision insurance.
  • Training: Ongoing training and development opportunities to enhance your skills and knowledge.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.