Senior Operations Analyst

4 weeks ago

Silver Lake, Kansas, United States Walmart Full time
Senior Analyst, Operations Job Description

Walmart is seeking a highly motivated and detail-oriented Senior Analyst to join the Driver Research & Insights Team for Spark Driver. This individual will assist in end-to-end research initiatives, conducting both qualitative and quantitative methodologies.

Key Responsibilities:
  • Assist in the execution of mixed methods research projects about the gig delivery space, including study design, survey programming, data collection, analysis, and reporting.
  • Support collaboration with cross-functional teams and external vendors to drive research initiatives aligned with business objectives.
  • Help conduct thorough analysis of research findings and translate them into actionable insights and recommendations for stakeholders.
  • Develop and maintain strong relationships with internal stakeholders.
  • Aid in uncovering strategic insights using primary research and internal data to help shape strategies and plans.
  • Stay updated on industry trends, best practices, and emerging methodologies in market research, gig economy, and gig delivery driving.
Requirements:
  • Foundational knowledge or coursework in a broad range of qualitative and quantitative methodologies.
  • Eager to learn about the gig industry, online delivery, or marketplace economy, as well as voice of the driver/customer or loyalty program research.
  • Comfortable working in a fast-paced environment with day-to-day ambiguity.
  • Structured thought process and strong problem-solving skills.
  • Ability to tell a story with data to help stakeholders make informed decisions.
  • Strategic thinker, willing to bridge the needs of the business with research insights.
  • Comfortable with learning to influence others, managing stakeholders, and communicating clearly.
Education and Experience:
  • Experience and/or passion for quantitative and qualitative research methodologies.
  • Bachelor's degree or 2 years' experience in consumer insights, market research, strategy, analytics, and/or brand management.
  • Ability to translate business needs into appropriate research methods.
  • Strong analytical skills to assess, research, interpret, and analyze data.
  • Some experience writing and programming surveys and/or discussion guides.
  • Some experience programming and analyzing mixed method studies in research tools such as Qualtrics, Medallia, Alchemer, SPSS, or similar platforms.
  • Ability to build partnerships, communicate, and collaborate effectively within an organization and work in a team setting.
  • Outstanding presentation skills with strong ability to independently translate and communicate data and findings into actionable business insights and recommendations.
Benefits and Perks:
  • Competitive pay and performance-based bonus awards.
  • 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and more.
Equal Opportunity Employer:

Walmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them.

We value diversity and inclusion, and we are committed to creating a workplace where everyone feels welcome and valued.

Join Walmart and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement.

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