Field Service Engineer
1 month ago
Join Bruker, a leading analytical instrumentation company, as a Field Service Engineer and embark on a challenging career path.
About the RoleWe are seeking a highly skilled and experienced Field Service Engineer to install and support high-technology equipment in research, pharmaceutical, university, and government labs. As a Field Service Engineer, you will work with complex equipment, requiring advanced understanding of these instruments to perform installation, maintenance, troubleshooting, and repair service activities.
Key Responsibilities- Install new or modified NMR and MRI systems or accessories at customer facilities and ensure full functionality according to specifications.
- Provide on-site technical assistance to install, service, and repair equipment.
- Familiarize and train customers for basic operation of the equipment.
- Secure customer acceptance of installation and repair sign-off.
- Re-qualify the entire instrument after service repair by running complex compounds for verification.
- Serve as a supportive and effective communication link between the customer and company to ensure customer service satisfaction.
- B.S. in Electrical Engineering, Electronics, Biotech, Biology, or Chemistry discipline.
- Minimum 3 years' work experience diagnosing and repairing complex mechanical, electromechanical, and/or electronic equipment.
- Knowledge of NMR, analog electronics, high voltage circuitry/circuits, laser technology, chromatography separation techniques, cryogenics, and ultra-high vacuum technology desirable.
- Strong technical skills involving analytical instrumentation.
- Excellent customer focus with ability to reliably respond to inquiries, communicate, and interact with scientists that possess a Ph.D. (or Master's Degree) in Biochemistry, Biophysics, or Microbiology.
Bruker offers a competitive base salary range of $70,560 to $129,500, with opportunities for growth and development within the company. Additionally, full-time employees may be eligible for a performance-related incentive and a range of benefits, including 401(k) with company match, an employee stock purchase plan, medical and dental plans, life insurance, short-term and long-term disability insurance, employee assistance program, and paid time off.
Bruker is an equal opportunity employer and evaluates qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.
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