Field Service Engineer 2

2 weeks ago


Seattle, Washington, United States Cynosure Full time
Job Summary

Cynosure is a leading company in the medical aesthetics industry, and we are seeking a skilled Field Service Engineer 2 to join our team. As a Field Service Engineer 2, you will be responsible for providing customer support and repair services for our laser systems and medical equipment.

Key Responsibilities
  • Repair, test, calibrate, and install laser systems and medical equipment
  • Report any potential problems or equipment shortcomings to supervisors or senior technicians
  • Maintain accurate and complete service records
  • Interact with customers and monitor accounts
  • Provide on-site technical support to customers as required
  • Provide technical support and business guidance remotely through call centers on non-scheduled service days
Requirements
  • Bachelor's degree in Electronics or a related field
  • 2-5 years of relevant experience in field service, medical electronics, or a related field
  • Technical knowledge of laser systems and medical equipment
  • Excellent customer service and communication skills
About Cynosure

Cynosure is a purpose-driven business that improves patients' lives and practitioners' livelihoods. We are passionate about driving a healthy and growing medical aesthetics industry with leading-edge marketing and science-based technology. We are committed to building and strengthening our global footprint and putting our people first.



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