Assistant Manager

2 days ago


Goleta, California, United States Kyle's Kitchen Full time
About Kyle's Kitchen

Kyle's Kitchen is a socially responsible business that supports organizations and initiatives dedicated to improving the lives of people with special needs living in our community.

Job Summary

We are seeking a highly motivated and experienced Assistant Manager to join our team at Kyle's Kitchen. As an Assistant Manager, you will play a key role in supporting the General Manager in leading our restaurant team and ensuring exceptional customer service.

Key Responsibilities
  • Leadership and Supervision: Help lead and supervise a team of Front of House (FOH) and Back of House (BOH) employees during shifts, ensuring that they are working together to provide excellent customer service and maintain a clean and safe environment.
  • Customer Service: Ensure that customers receive exceptional service and satisfaction, responding promptly to their needs and resolving any issues that may arise.
  • Training and Development: Train and develop team members on company policies and procedures, helping them to improve their skills and knowledge and advance in their careers.
  • Operations Management: Assist in managing and resolving customer complaints or issues, and oversee the preparation and execution of catering orders.
  • Accountability: Hold team members accountable for completing opening, closing, and side work responsibilities based on posted checklists, ensuring that the restaurant is always clean and well-maintained.
Qualifications
  • Prior experience in a supervisory role is required.
  • Strong leadership and communication skills are essential.
  • Ability to multitask and work in a fast-paced environment is necessary.
  • Excellent problem-solving and decision-making abilities are required.
  • Flexibility to work weekends, holidays, and different shifts is necessary.
Benefits
  • Opportunity to make a positive impact in the community.
  • 401k retirement plan.
  • Referral program.
  • Employee discount.
  • Fun and inclusive work environment.
  • Growth opportunities within the company.

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