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Document Review Specialist

2 months ago


Coraopolis, Pennsylvania, United States ServiceLink NLS, LLC Full time
About the Role

ServiceLink NLS, LLC is seeking a highly motivated and detail-oriented individual to fill the position of Document Review Specialist / Closing Documentation Auditor. This role is responsible for processing and reviewing all closing-related documentation to meet the requirements of the company, clients, vendors, and borrowers.

Key Responsibilities
  • Review documents for accuracy and completion
  • Review work-in-progress reports to ensure completion of assigned work
  • Assist and support the functions of other Document Review Specialists as needed
  • Communicate with outside agencies, clients, and borrowers
  • Research and resolve discrepancies
  • Print reports from established databases
  • Maintain accurate records and logs
  • Review all documentation for 100% accuracy
  • Knowledge of client, vendor, and borrower requirements
  • Perform duties and responsibilities in a timely manner
  • Maintain open communication with other team members and team leader
  • Address inquiries from clients, borrowers, agents, and internal staff professionally and in a timely manner
  • Proficient in ServiceLink operating systems and internal search engines
  • Adhere to company policies and procedures
  • Meet minimum production goals and quality requirements as set by management
  • Perform all other duties as assigned
Requirements
  • High School diploma or equivalent preferred
  • Typing/Data Entry skills - 45wpm with a 95% accuracy rate
  • Possess good communication and customer service skills
  • Knowledge of Windows software applications
  • Knowledge of real estate terminology