Senior CRM Engineer

1 week ago


Mettawa Illinois, United States AbbVie Full time
About the Role

We are seeking a highly skilled and motivated Veeva CRM Engineer to join our innovative and dynamic team at AbbVie Business Technology Solutions (BTS). As a Senior CRM Engineer, you will play a key role in developing, implementing, and maintaining Veeva CRM solutions to meet business requirements.

Key Responsibilities
  • Develop and customize Veeva CRM solutions to meet business needs.
  • Collaborate with Architects, Senior Developers, Business Analysts, and Stakeholders to develop new features or enhancements for the Veeva CRM application.
  • Conduct unit testing, integration testing, and user acceptance testing.
  • Troubleshoot and resolve issues related to the Veeva CRM application.
  • Collaborate effectively with cross-functional teams for requirements involving downstream and upstream integrations.
  • Conduct timely impact assessments for Salesforce and Veeva CRM releases.
  • Support migration activities, including data mapping, transformation, and loading.
  • Create and maintain detailed technical documentation.
Requirements

The ideal candidate will possess extensive Salesforce and Veeva CRM experience, particularly with the Salesforce Classic and Lightning Experience. This position requires a technically savvy individual who can work independently with minimal supervision, effectively collaborate with offshore teams, and be a true team player.



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