Service Delivery Expert

4 weeks ago


St Petersburg, United States Paychex Full time
Delivering Exceptional Service to Paychex Clients

We are seeking a highly skilled Service Specialist to join our team. As a key member of our client service team, you will be responsible for delivering quality service to our clients via various channels, including phone, email, and chat.

Key Responsibilities:

  • Follow up on outstanding items to ensure timely completion in compliance with established Service Level Agreements
  • Develop and maintain an intermediate working knowledge of Service, Electronic, Specialist, Network, and Retail
  • Provide exceptional service to clients, ensuring their needs are met and exceeded

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Intermediate knowledge of Service, Electronic, Specialist, Network, and Retail

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive compensation package


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