Technical Support Engineer
2 months ago
Maverick Gaming LLC is seeking a highly skilled IT Support Technician to join our team. As a key member of our technical support team, you will be responsible for providing top-notch technology services to our management teams, front-line customer service staff, and back-of-house employees.
We are looking for a high-energy individual who thrives in a fast-paced environment and is dedicated to delivering exceptional customer service.
Key Responsibilities- Assist end-users with hardware and software issues through technical communication
- Document and track issues for timely resolution
- Install and configure system hardware and software
- Provide after-hours on-call support when necessary
- Configure and troubleshoot LAN issues
- Install and maintain computer systems, networks, and peripherals
- Minimum High School Diploma/GED, Associate's/Bachelor's degree preferred
- 2+ years of IT-related experience
- IT certification required within first 6 months
- Strong understanding of IT principles and ability to communicate effectively
- Customer service skills
- Ability to work in a fast-paced environment
- Knowledge of Windows 7 & 10, Sharepoint 2016, Office 365
- Problem-solving skills with minimal supervision
Maverick Gaming LLC is a dynamic gaming company with over 3,000 team members and a portfolio of 31 properties across Nevada, Washington, and Colorado. Our mission is to provide the best gaming experiences while promoting responsible gambling practices.
We are committed to creating a positive and inclusive work environment that fosters growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
Salary: $19.00 per hour
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