Client Relations Coordinator

3 weeks ago


Fayetteville, Georgia, United States Candace Jarrell - State Farm Agent Full time
About Us: Candace Jarrell - State Farm Agent is a dynamic and growing insurance agency that values customer satisfaction above all else. We are committed to delivering exceptional service and building long-term relationships with our clients. As a Customer Relations Representative, you will play a critical role in achieving this goal.

Job Requirements: To be successful in this role, you will need to possess excellent communication and problem-solving skills, as well as the ability to handle high-stress situations calmly. Experience in customer service is preferred, but not required. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.

Responsibilities:
  • Provide exceptional customer service by responding to customer inquiries and resolving issues in a timely and professional manner.
  • Maintain accurate and up-to-date client records, including contact information and service history.
  • Develop and implement customer retention strategies to ensure long-term relationships.
  • Collaborate with other departments to ensure seamless customer satisfaction.
Salary: $45,000 - $65,000 per year, depending on experience.

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