Insurance Customer Service Specialist

3 days ago


Fayetteville, Georgia, United States Candace Jarrell - State Farm Agent Full time
Job Title: Insurance Customer Service SpecialistAbout Us

Candace Jarrell - State Farm Agent is a leading insurance and financial services provider in Fayetteville, GA. Our team is dedicated to helping individuals manage risks, recover from unexpected events, and achieve their long-term goals.


Job Description

This role involves managing client accounts, processing insurance claims, and coordinating with underwriters to ensure timely policy issuance. As an Account Associate, you will play a vital part in our daily business operations and customer success.


Responsibilities
  • Update client information in the database and manage account activities.
  • Assist clients with policy changes and inquiries.
  • Process insurance claims and follow up with clients on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.

Requirements
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.

Benefits
  • Bonus based on performance.
  • Competitive salary ($45,000 - $60,000 per year).
  • Flexible schedule.
  • Health insurance.
  • Opportunity for advancement.
  • Paid time off.
  • Training & development.


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