Executive Director of Operations
1 day ago
Executive Director of Operations
Duck Donuts is seeking an experienced leader in the foodservice industry with strong interpersonal skills to manage the daily operations of one or more Duck Donuts shops. The ideal candidate will have a proven track record of driving financial performance, guest satisfaction, and team member engagement.
Key Responsibilities:- Leadership and Management: Hire, train, and develop a high-performing team of employees to deliver exceptional guest experiences.
- Operations Management: Oversee the daily operations of one or more Duck Donuts shops, including inventory management, ordering, and supply chain logistics.
- Financial Management: Manage finances, review critical reports, and adhere to the operating budget to ensure profitability and growth.
- Guest Experience: Ensure that all guests receive a warm and welcoming experience, with a focus on quality products and exceptional service.
- Team Member Engagement: Foster a positive and inclusive culture for team members, with a focus on recognition, feedback, and development opportunities.
- Education: Bachelor's Degree or equivalent work experience.
- Experience: 5+ years of experience in managing one or more foodservice outlets.
- Skills: Proven ability to drive financial performance, guest satisfaction, and team member engagement; strong understanding of P&L statements and management of variable costs.
- Personal Qualities: Energetic and goal-oriented personality, with excellent verbal and written communication skills.
- Competitive Salary: A competitive salary package that reflects the candidate's experience and qualifications.
- Bonus Pay: Eligible for bonus pay based on individual and team performance.
- Vacation Pay: Generous vacation pay package to ensure work-life balance.
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