Resort Hospitality Specialist

4 days ago


Steamboat Springs, Colorado, United States Resort Group Full time

Responsibilities

We are looking for an individual who is passionate about providing outstanding customer service and has excellent communication skills. The successful candidate will be responsible for:

  • Greeting and registering guests, as well as issuing room keys and providing directions to amenities
  • Utilizing our TRACK and Breezeway software to manage reservations, transactions, and other guest-related tasks
  • Handling multiple phone lines and responding to guest inquiries in a timely and professional manner
  • Serving as the liaison between guests and our maintenance and housekeeping departments
  • Performing administrative duties, such as report compilation and mail delivery

Requirements

To be considered for this role, you must have a high school diploma or equivalent and one to three months of related experience. You should also possess excellent communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.



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