Resort Guest Service Ambassador

3 weeks ago


Steamboat Springs, Colorado, United States Resort Group Full time

We are seeking a skilled Guest Service Agent to join our team at the Resort Group in Steamboat Springs, CO.

The ideal candidate will have excellent customer service skills and be able to work effectively in a fast-paced environment.

This is a full-time, year-round position with a competitive salary of $42,000 - $45,000 per year, depending on experience.

About the Job:

This role plays a vital part in delivering exceptional hospitality to our owners and guests. Key responsibilities include welcoming and checking guests in and out, providing concierge services, responding to guest requests, and coordinating with housekeeping and maintenance teams.

To perform this job successfully, you should have strong communication and interpersonal skills, be able to multitask, and possess a professional demeanor.

Requirements:

- Strong customer service skills

- Prior hospitality experience helpful

- Multi-tasking and coordination skills

- Ability to work weekends, holidays, and evenings

Benefits:

As a valued member of our team, you will enjoy a range of benefits, including health and dental plans, vision plan, 401K, life insurance, paid time off, discounts on lodging and activities, merchant ski pass program, and more.

Work Environment:

The work environment is moderate with occasional exposure to fumes or airborne particles. The noise level is usually moderate.



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