PT Support Specialist

2 weeks ago


Houston, Texas, United States Michaels Stores Full time
Job Summary

We are seeking a highly motivated and detail-oriented PT Support Specialist to join our team at Michaels Stores. As a PT Support Specialist, you will play a critical role in ensuring the smooth operation of our store, providing exceptional customer service, and maintaining a well-merchandised and in-stock store environment.

Key Responsibilities
  • Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
  • Conduct cash reconciliation and bank deposits, and perform time edits.
  • Complete inventory processes, including Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities.
  • Complete merchandising processes, including Negative On Hand (NOH) review and price changes.
  • Maintain brand visual standards and signage standards.
  • Assist with on-boarding of new Team Members.
  • Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget.
  • Support shrink and safety programs.
  • Support Sunday (Friday in CAN) Ad set process and ensure signs are maintained and visible to customer; sign Daily Deals.
  • Assist with Omni channel processes.
  • Support freight flow processes; perform Store In Stock Optimization (SISO) duties.
  • Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for others.
  • Operate cash register and line busting as assigned.
  • Acknowledge customers, help locate product, and provide solutions.
  • Support an accurate inventory to drive sales and reduce shrink.
Requirements
  • Must be at least 18 years of age.
  • Basic computer skills.
  • Retail and cash handling experience is preferred.
What We Offer

Michaels is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment that values and respects all Team Members and Makers. We offer a competitive compensation package, opportunities for growth and development, and a collaborative and dynamic work environment.



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