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Equipment Finance Customer Service Representative
2 months ago
At U.S. Bank, we're committed to delivering exceptional customer experiences. As an Equipment Finance Customer Service Representative, you'll play a critical role in providing top-notch support to our customers, helping them navigate their financial needs and achieve their goals.
Key Responsibilities:- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Research and analyze customer needs to provide personalized solutions.
- Collaborate with internal teams to ensure seamless customer experiences.
- Manage a portfolio of delinquent accounts, working with customers to arrange payment and minimize loss.
- High school diploma or equivalent.
- Two to four years of relevant experience in customer service or a related field.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- A comprehensive benefits package, including healthcare, retirement plans, and paid time off.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
We're an equal opportunity employer committed to diversity and inclusion. If you're passionate about delivering exceptional customer experiences and have a strong work ethic, we encourage you to apply.
