Server Representative

5 days ago


Pittsburgh, Pennsylvania, United States The Melting Pot Full time

Job Summary:

The Melting Pot is seeking a skilled Server to join our team. As a Server, you will be responsible for providing exceptional customer service and ensuring a memorable dining experience for our guests.

Key Responsibilities:

  • Develop and maintain positive relationships with guests, ensuring their needs are met and exceeded.
  • Suggestively promote and sell wine and food products, highlighting our menu offerings and specials.
  • Follow established service sequences and standards to ensure seamless service delivery.
  • Serve products according to our high standards and procedures, ensuring accuracy and quality.
  • Establish professional and hospitable rapport with each guest, creating a welcoming atmosphere.
  • Comply with local laws and regulations regarding alcoholic beverages.
  • Account for every product served, maintaining accurate records and minimizing waste.
  • Exceed guest expectations, making their dining experience extra special.
  • Perform opening, running, and closing sidework assignments, ensuring a smooth operation.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Knowledge of wine and food products, with the ability to make informed recommendations.
  • Strong attention to detail, ensuring accuracy and quality in all aspects of service.
  • Ability to work effectively in a team environment, supporting colleagues and contributing to a positive team dynamic.


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