Customer Service Representative

2 weeks ago

Orlando, Florida, United States CSL Plasma Full time
Job Summary

CSL Plasma is seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for ensuring the smooth operation of our plasma collection process, providing exceptional customer service to donors, and maintaining a clean and efficient work environment.

Key Responsibilities
  • Prepare the autopheresis machine for the pheresis process and monitor the donor and the process, responding to specific alarms or signals that may occur.
  • Disconnect the donor when the process is complete and maintain alertness and awareness to any reaction the donor may have during or after the process.
  • Use a Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances, and donor adverse events.
  • Link equipment and soft goods used in the pheresis process to the appropriate donor and alert the Group Leader or Supervisor of donor flow issues.
  • Maintain accurate records of donor data in the electronic donor information management system and understand the policies and procedures associated with hyper immune programs at the center.
  • Ensure a clean and efficient work environment, following all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures.
  • Maintain confidentiality of all personnel, donor, and center information and perform job-related duties as assigned.
Requirements
  • High school diploma or equivalent required.
  • Minimum of three (3) months' work experience, preferably in a medical or health provider environment or equivalent combination of education and experience.
  • Ability to understand, remember, and apply oral and/or written instructions.
  • Ability to understand and follow basic instructions and guidelines.
  • Must be able to see and speak with customers and observe equipment operation.
Working Conditions

This is a fast-paced environment with frequent interruptions. The individual must be able to occasionally perform tasks while standing and walking up to 100% of the time, reach, bend, kneel, and have a high level of manual dexterity. The individual must also be able to occasionally lift and carry up to 25 pounds and be frequently exposed to hazardous chemicals, extreme temperatures, and to blood-borne pathogens.

Required to wear Personal Protective Equipment while performing specific tasks or in certain areas and required to work overtime and extended hours to support center operational needs.

  • Customer Service Representative

    1 month ago

    Orlando, Florida, United States Hobart Service Full time

    Job SummaryHobart Service is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesManage Customer Inquiries: Respond to incoming customer communications in a professional and...

  • Customer Service Representative

    2 weeks ago

    Orlando, Florida, United States Hobart Service Full time

    About Hobart ServiceHobart Service, an Illinois Tool Works Company, has been a trusted source for Commercial Food Equipment Service Solutions for over 125 years. Our team of over 1,700 associates nationwide serves as valued partners to our customers, providing exceptional service and support.Job SummaryWe are seeking a highly skilled Customer Service...

  • Customer Service Representative

    3 weeks ago

    Orlando, Florida, United States Hobart Service Full time

    About Hobart ServiceHobart Service, an Illinois Tool Works Company, has been a trusted source for commercial food equipment service solutions for over 125 years. With a nationwide presence and over 1,700 associates, we serve as valued partners to our customers. Our employees are dedicated to delivering exceptional customer service, giving back to the...

  • Customer Service Representative

    2 days ago

    Orlando, Florida, United States RemX Full time

    {"title": "Customer Service Representative", "description": "Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at RemX. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.Key...

  • Customer Service Representative

    2 weeks ago

    Orlando, Florida, United States Secure Transportation Company Inc Full time

    Job Title: Customer Service RepresentativeSecure Transportation Company Inc is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer experiences through inbound and outbound calls, emails, and other communication channels.Key...

  • Customer Service Representative

    2 weeks ago

    Orlando, Florida, United States Tailored Brands Inc Full time

    Senior Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Senior Customer Service Representative to join our team at K&G Fashion Superstore. As a Senior Customer Service Representative, you will be responsible for delivering exceptional customer experiences, providing excellent service, and ensuring a positive shopping...

  • Customer Service Representative

    2 weeks ago

    Orlando, Florida, United States TEKsystems Full time

    Job Title: Call Center RepresentativeWe are seeking a skilled Call Center Representative to join our team at TEKsystems. As a Call Center Representative, you will be the first point of contact for patients and medical professionals, providing exceptional customer service and support.Key Responsibilities:Assess customer needs and prioritize handlingTriaging...

  • Customer Service Representative

    2 weeks ago

    Orlando, Florida, United States MSC Industrial Supply Full time

    Customer Care RepresentativeAt MSC Industrial Supply, we're looking for a skilled Customer Care Representative to join our team. As a key member of our customer service team, you'll play a vital role in ensuring our customers receive exceptional support and service.Key Responsibilities:Assist customers with product inquiries and orders in a timely and...

  • Customer Service Representative

    2 weeks ago

    Orlando, Florida, United States DigiTalkTell Full time

    {"h1": "Customer Service Representative Job Description", "p": "At DigiTalkTell, we are seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, addressing their inquiries, and resolving any issues they may have. Key...

  • Customer Service Representative

    3 weeks ago

    Orlando, Florida, United States Brenntag Full time

    {"Job Title": "Customer Service Representative", "Job Summary": "As a Customer Service Representative at Brenntag, you will be responsible for creating a positive customer experience by providing timely communication based on customer needs. This position requires accurate and prompt processing of customer orders and full order life cycle management: order...

  • Customer Service Representative

    2 weeks ago

    Orlando, Florida, United States RemX Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, facilitating new travel bookings, and resolving any issues that may arise.Key...

  • Customer Service Representative

    1 week ago

    Orlando, Florida, United States Sir Speedy, Orlando, FL Full time

    Job OverviewSir Speedy, Orlando, FL is seeking an experienced Customer Service Representative to join our team.Job SummaryAs a Customer Service Representative, you will work closely with customers and our sales team to provide support and increase sales and customer satisfaction.ResponsibilitiesProvide exceptional service to customers in our office, over the...

  • Customer Service Representative

    2 weeks ago

    Orlando, Florida, United States Shyft6 Full time

    Customer Service RepresentativeThe Customer Service Representative plays a vital role in meeting or exceeding customer expectations by assessing their needs, prioritizing tasks, and triaging information to the appropriate resources. This position requires strong communication and problem-solving skills to provide excellent customer service in a fast-paced...

  • Customer Service Representative

    4 weeks ago

    Orlando, Florida, United States Domino's Franchise Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our Domino's Franchise team as a Customer Service Representative. As a key member of our in-store team, you will be responsible for providing exceptional customer service, ensuring a positive customer experience, and contributing to the overall success of our store.Key...

  • Customer Service Representative

    2 weeks ago

    Orlando, Florida, United States Abound Management Full time

    Customer Service RepresentativeAt Abound Management, we are seeking a highly skilled and dedicated Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer experiences through effective communication, empathy, and problem-solving skills.Key...

  • Customer Service Representative

    4 weeks ago

    Orlando, Florida, United States New Life Technologies Full time

    Job OverviewNew Life Technologies is seeking a highly motivated and results-driven individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and professional...

  • Customer Service Representative

    2 weeks ago

    Orlando, Florida, United States Fresh Form Draft Full time

    Job Title: Call Center RepresentativeAt Fresh Form Draft, we are seeking a highly skilled and customer-focused Call Center Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, addressing their inquiries, resolving issues, and offering support.Key...

  • Customer Service Representative

    2 days ago

    Orlando, Florida, United States TalentBurst Full time

    Job Title: Customer Support RepresentativeAt TalentBurst, we are seeking a highly skilled Customer Support Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service to our clients in the avionics and AGS departments.Key Responsibilities:Respond to customer inquiries in a...

  • Customer Service Representative

    4 weeks ago

    Orlando, Florida, United States Staffing Resource Group, Inc Full time

    Job Title: Customer Service Representative **Job Summary** The Customer Service Representative plays a critical role in meeting or exceeding customer expectations by assessing their needs, assigning priorities, and triaging information to the appropriate resources. This includes patients, medical professionals, and family members. **Key...

  • Customer Service Representative

    2 weeks ago

    Orlando, Florida, United States A.D. Solutions Full time

    Customer Experience RepresentativeWe are seeking a motivated and customer-focused individual to join our team as a Customer Experience Representative. In this role, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and needs via phone, email, chat, and in person in...