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Bar Attendant

2 months ago

Honolulu, Hawaii, United States Prince Waikiki Full time
Job Title: 100 Sails - Bar Back

About the Role:

We are seeking a highly skilled and enthusiastic Bar Back to join our team at 100 Sails Restaurant, Bar and Kitchen. As a Bar Back, you will play a vital role in ensuring the smooth operation of our bar, providing exceptional service to our guests, and maintaining the highest standards of quality and cleanliness.

Key Responsibilities:

  • Provide attentive and friendly service to guests, ensuring their needs are met and exceeded.
  • Work closely with bartenders to ensure product and supplies are always available to service guests.
  • Maintain cleanliness and sanitation of the bar and its equipment.
  • Follow Federal and State liquor laws along with hotel policies in serving alcoholic beverages.
  • Recognize and appropriately respond to disgruntled patrons.
  • Welcome and greet guests in a friendly manner, and build a rapport.
  • Ensure bar is properly set up and closed down to hotel standards.
  • Maintain bar supplies, sanitation, and cleanliness throughout service period.
  • Ensure proper level of products and supplies to allow for excellent guest service.
  • Remove dirty dishes, silverware, and glassware from bar and transport to dishwasher.
  • Detailed understanding of bar equipment and usage.
  • Familiar with all hotel brands and beverages.
  • Food and Beverages served in a timely manner.
  • Consistently perform tasks as specified by SOPs.
  • Perform other related duties as required or assigned by a manager.

Working Conditions:

100 Sails Restaurant, Bar and Kitchen. Indoor venue with Air Conditioning. Fast paced environment with elegant guest service. On occasion outdoors for special events in various weather conditions.

Work Hours:

Able to work day and night shifts determined by the restaurant manager. Able to work more than 40 hours per week when needed.

Equipment Use:

Ability to navigate safely Flatbed cart and hand truck dolly. Draught beer dispenser and kegs. Coffee makers, Tea brewers, Cappuccino machine, Espresso machine.

Mental and Physical Demands:

Able to multi-task and organize/prioritize workload. Able to manage stressful and challenging situations when dealing with guests. Able to stand, walk, squat, bend, and reach continuously during any given length of shift. Able to lift and carry 75 lbs. Push and pull up to and over 75 lbs. Able to train new employees in same position.

Communication Demands:

Must be able to communicate effectively in English to fellow employees, managers, and guests.

Minimum Qualification Requirements:

Read and write English to perform job duties. Passionate about food and beverage and possess a desire to exceed guests expectations. Service-minded and innovative who continue to deliver high quality standards of service. Bar porter experience in a full service bar preferred. Dept. of Health TB clearance. Minimum 21 years of age to pour alcoholic beverages. Must obtain Hawaii State liquor commission card. Pass written test on beverage and food items.