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Workers' Compensation and Leave Management Specialist

2 months ago

Jackson, Mississippi, United States Cooks Home Assistance Care Full time
Job Summary

Cooks Home Assistance Care is seeking a highly skilled Workers' Compensation and Leave Management Specialist to join our team. As a key member of our Human Resources department, you will be responsible for developing, maintaining, and managing our Workers' Compensation and Leave of Absence programs.

Key Responsibilities
  • Workers' Compensation Administration:
    • Oversee the Workers' Compensation claim process, including intake, filing, and follow-up
    • Partner with our Workers' Compensation third-party administrator to manage claims and provide oversight of claims handling that improves clinical outcomes, reduces lost workdays, decreases litigation, and lowers total cost/risk
    • Review claims costs with insurers and formulate strategies to minimize financial impact of disability on the business
  • Leave Administration:
    • Manage and oversee all types of employee leaves, including but not limited to FMLA, ADA, short-term disability, long-term disability, personal leave, and military leave
    • Ensure accurate tracking and documentation of leave requests, approvals, and denials
  • Compliance and Reporting:
    • Prepare monthly and quarterly Risk Management status reports, financial trend reports, and ad hoc loss runs and other claim data analyses from the TPA's system, company information, and other sources
    • Collect and regularly report on statistics regarding Workers' Compensation cases and Leaves
    • Ensure any State required reporting is provided timely and accurately
  • General Management:
    • Partner on developing and updating workers' compensation and leaves policies and procedures
    • Communicate Workers' Compensation and leaves policies and procedures to employees and managers
    • Troubleshoot, provide training, and support Managers and employees on any Workers' Compensation or leaves issue
    • Builds and maintains relationships within the Benefits team as well as cross-functionally
    • Identify and report any key or systemic issues identified; collaborates on resolution plan
Requirements
  • Minimum 5 years of related experience in Workers' Compensation and Leave management administration
  • Strong knowledge of federal, state, and local leave and workers' compensation laws
  • Ability to handle sensitive and confidential information with discretion
  • Excellent organizational skills with a high level of attention to detail
  • Strong analytical and process improvement skills, Advanced Excel skills preferred
  • Results-focused; roll-up-your-sleeves attitude; strong team player
  • Ability to communicate, lead, and influence
  • Excited to build, develop, and implement; can work in grey space
  • Proficiency in HRIS and leave management software, Dayforce experience a plus