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Guest Services Supervisor

2 months ago

Cordele, Georgia, United States Lakeblackshearresort Full time

Exciting Opportunity for a Front Desk Manager

We are seeking a dedicated Front Desk Manager to oversee operations at our esteemed resort. This role is pivotal in ensuring that our guests receive outstanding service throughout their stay. As a Front Desk Manager, you will play a crucial role in maintaining the high standards of hospitality that our guests expect.

Key Responsibilities:

  • Supervise the Front Desk team, ensuring efficient check-in and check-out processes.
  • Manage reservations and guest inquiries, providing timely and accurate information.
  • Collaborate with various departments to enhance guest experiences and manage special requests.
  • Conduct training and performance evaluations for team members to foster professional growth.
  • Oversee financial transactions and maintain accurate records of room rates and occupancy.

Qualifications: The ideal candidate will have 2-3 years of leadership experience in a similar hospitality environment. Strong communication skills, financial insight, and a proactive approach to guest service are essential for success in this role.

We are committed to creating a diverse and inclusive workplace, welcoming applications from all qualified individuals.