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Operations Manager
2 months ago
You will oversee all activities during your shift, ensuring optimal operations and customer satisfaction. This encompasses effective cost management, inventory oversight, cash handling, and fostering positive customer interactions.
Key Responsibilities:
- Lead by example and adhere to all policies and procedures consistently, expecting the same from your team.
- Manage staffing and scheduling to ensure adequate coverage.
- Handle necessary paperwork and documentation.
- Implement cost control measures to maximize profitability.
- Oversee cash management processes.
- Ensure quality food management practices are followed.
- Maintain a clean and organized store environment.
- Uphold a professional image and adhere to company standards.
- Deliver exceptional customer service.
- Monitor attendance and punctuality of staff.
- Coordinate transportation logistics for team members.
- Engage in marketing initiatives to promote the business.
- Strive for overall profitability of the store.
Qualifications:
All team members are expected to:
- Operate all necessary equipment proficiently.
- Stock ingredients from delivery areas to storage and preparation areas.
- Prepare food products as per company standards.
- Manage incoming orders and handle telephone inquiries.
- Conduct inventory checks and complete related documentation.
Additional Information:
All personal information will be kept confidential in accordance with EEO guidelines.