Carwash Team Leader

6 days ago


Independence, Missouri, United States Waterway Carwash Full time
Job Overview

We are seeking a highly skilled and motivated individual to join our team as a Carwash Manager at Waterway Carwash. As a key member of our management team, you will be responsible for leading the team and daily operations, ensuring exceptional customer service and satisfaction, and managing store performance.

Responsibilities
  • Provide excellent customer service by leading by example in delivering outstanding customer service, positively and enthusiastically greeting customers, identifying needs, and selling car wash services, memberships, and other services.
  • Maintain a safe, clean, and organized environment to ensure a positive visit for every customer.
  • Manage daily operations by coordinating daily store production through planning and execution, staff store based on forecasted business needs, and adjust in response to changes in demand.
  • Lead, manage, and supervise employees by providing daily direction and coaching to employees to enhance performance and employee satisfaction, coach, mentor, and develop employees, and create and maintain a positive, professional, and safe work environment.
Requirements
  • An associate's degree or above, or at least 2 years' experience in supervisory or management experience, preferably in a retail or hospitality setting, professional sales (B2B or B2C), or military leadership.
  • A valid driver's license, ability to work a retail schedule (5 of 7 days, 45 hours, including weekend and holidays), and authorization to work in the US and not require sponsorship now or in the future.
Benefits
  • Paid Time Off (PTO) - up to 12 days earned the first year.
  • Medical Benefits – Health, Dental, and Vision Insurance coverage starts within 60 days.
  • Long-term Investment Matching Program
  • College Tuition Assistance Program – continuing your education? Up to $4,000 in tuition expenses covered.
  • Very generous Referral Bonus Program
  • Casual Waterway Manager uniforms provided.
  • Stay active in an outdoor, fast-paced work environment (NOT a desk job)
  • FREE CAR WASHES & FUEL DISCOUNTS
Salary

$50,000 year one, $55,833 year two, $61,167 year three, with opportunities for advancement and increased earnings based on performance.


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