Career Advancement Manager
2 days ago
We are seeking a skilled and motivated Career Advancement Manager to join our team at Waterway Carwash in Kansas City. As a key member of our management team, you will be responsible for delivering exceptional customer service, managing daily operations, and leading a team of hourly employees.
Responsibilities:- Customer Service:
- Lead by example in delivering outstanding customer service.
- Positively and enthusiastically greet customers, identify needs, and sell car wash services, memberships, and other services.
- Identify, address, and correct any customer concern or dissatisfaction.
- Build customer satisfaction, repeat business, and loyalty through delivery of great service and a positive customer experience.
- Daily Operations:
- Coordinate daily store production through planning and execution.
- Staff the store based on forecasted business needs and adjust in response to changes in demand.
- Maintain high service standards by managing quality and customer service standards.
- Complete all required administrative tasks punctually and accurately.
- Team Management:
- Provide daily direction and coaching to employees to enhance performance and employee satisfaction.
- Coach, mentor, and develop employees.
- Create and maintain a positive, professional, and safe work environment that is in alignment with Waterway's culture, mission, and core values.
- Education and Experience:
- Associate's degree or above (or a current college senior) OR at least 2 years' experience in supervisory or management roles.
- Skills and Qualifications:
- Excellent communication and interpersonal skills.
- Able to work in an outdoor environment and lift up to 50 pounds.
- High school diploma or equivalent required.
- Compensation:
- $50,000 year one.
- $55,833 year two.
- $61,167 year three.
- Paid Time Off:
- Up to 12 days earned the first year.
- Medical Benefits:
- Health, Dental, and Vision Insurance coverage starts within 60 days.
- Long-term Investment Matching Program:
- Employer-matched retirement savings plan.
- College Tuition Assistance Program:
- Up to $4,000 in tuition expenses covered.
- Referral Bonus Program:
- Generous referral bonuses for successful hires.
The estimated salary range for this position is $50,000 - $61,167 per year, depending on experience. If you are a motivated and ambitious individual looking to advance your career, we encourage you to apply.
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