Emergency Response Coordinator
2 days ago
We are seeking a highly skilled and organized Dispatcher to join our team at DocGo. The successful candidate will be responsible for coordinating the work and activities of EMTs and Paramedics, providing top-tier customer service, and ensuring the efficient dispatch of ambulances to scheduled runs.
Key Responsibilities:
- Coordinate the work and activities of EMTs and Paramedics
- Provide top-tier customer service to medical facilities, the public, and our employees
- Dispatch ambulances to scheduled runs to ensure appropriate medical level of transport care to area facilities
- Intake a large call volume and triage to determine appropriate level of care and coordinate transport
- Display knowledge of appropriate medical terminology and conditions
- Excellent verbal communication skills
Requirements:
- High school diploma or general education degree (GED)
- Ability to type 30+ words per minute with experience in data entry
- Outstanding organizational and multitasking abilities
- Active listener with excellent communication skills
- Comfortable working in a fast-paced environment and able to pivot work focus as priorities shift, based on the needs of the business
- Proficient in English (oral and written)
About DocGo:
DocGo is an innovative care delivery platform that includes mobile health services, population health, remote patient monitoring, and ambulance services. We are committed to providing high-quality, highly affordable care to patients where and when they need it.
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