Emergency Response Coordinator

2 days ago


Madison, Wisconsin, United States DocGo Full time
Job Summary

We are seeking a highly skilled and organized Dispatcher to join our team at DocGo. The successful candidate will be responsible for coordinating the work and activities of EMTs and Paramedics, providing top-tier customer service, and ensuring the efficient dispatch of ambulances to scheduled runs.

Key Responsibilities:

  • Coordinate the work and activities of EMTs and Paramedics
  • Provide top-tier customer service to medical facilities, the public, and our employees
  • Dispatch ambulances to scheduled runs to ensure appropriate medical level of transport care to area facilities
  • Intake a large call volume and triage to determine appropriate level of care and coordinate transport
  • Display knowledge of appropriate medical terminology and conditions
  • Excellent verbal communication skills

Requirements:

  • High school diploma or general education degree (GED)
  • Ability to type 30+ words per minute with experience in data entry
  • Outstanding organizational and multitasking abilities
  • Active listener with excellent communication skills
  • Comfortable working in a fast-paced environment and able to pivot work focus as priorities shift, based on the needs of the business
  • Proficient in English (oral and written)

About DocGo:

DocGo is an innovative care delivery platform that includes mobile health services, population health, remote patient monitoring, and ambulance services. We are committed to providing high-quality, highly affordable care to patients where and when they need it.



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