Insurance Client Service Director

6 days ago


Alexandria, Virginia, United States APR Full time

We seek a skilled Commercial Lines Account Manager to manage our client relationships, ensuring top-notch service and results-driven solutions.

About the Position

This critical role involves developing and implementing strategies to grow client relationships, leveraging expertise in commercial account management.

Main Responsibilities:
  • Diverse Account Expertise: Apply your knowledge of Property and Casualty accounts across various industries, including Construction, Manufacturing, Retail, and Restaurants.
  • Client Solutions: Provide timely and accurate guidance on policy and coverage matters, ensuring client satisfaction.
  • Policies and Renewals: Develop and manage effective policies for new business and account renewals, striking a balance between coverage and cost efficiency.
  • Carrier Network: Foster and maintain strong relationships with multiple carrier underwriters to benefit client accounts.
  • Account Renewals: Coordinate account renewals, ensuring timely completion and efficient information management.
Requirements:
  • Professional Background: 3-5 years (or more) in the insurance industry, focusing on commercial account management.
  • Certifications and Licenses: Hold a valid Property and Casualty license.
  • Software Proficiency: Familiarity with Applied (TAM or EPIC) or AMS360 is advantageous.
  • Business Acumen: Possess a solid understanding of the Insurance and/or Brokerage business.
  • Technical Skills: Proven proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  • Communication Abilities: Demonstrate strong verbal and written communication skills.
Our Offer:
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary range of $60,000 to $85,000, based on experience and qualifications.


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